WebSocle is an enterprise specializing in data processing, hosting, and related services. It allows users to register and manage domain names, provides them with tools to secure their online activities, and more. For more information about the enterprise, please see the About Us page.
Does WebSocle have client support?
Yes, WebSocle has a 24/7 client service team to assist clients who request our support. This is done through only two channels: ticket and live chat. Therefore, you can request our support by opening a ticket or live chat with us through your client account.
How can I purchase or request a product or service on WebSocle?
To purchase or request for a product or service on WebSocle site, simply select or click the product or service in question and follow the steps. If you are unable to purchase the desired product or service normally, please contact us or chat with us from your client account.
Can I have a client account with WebSocle without having service?
Yes, you can have a client account with WebSocle without having to purchase any product or service. Creating your account with us is free. Nonetheless, if your account is without service for an extended period, it may be automatically closed by the system, you will then need to create a new one for future service requests.
I have other questions regarding WebSocle’s products or services?
If the answers to your questions are not here, they may be on the service page you are looking for. Please visit the page of your desired service for more information, or you can contact us through your account to ask your questions.
aaaWhat is domain name availability?
Domain name availability consists of checking whether a domain is currently registered, owned, or available for registration.
How can I check the availability of a domain name?
You can check the availability of a domain name using any registrar’s domain search tool, or our domain search tool available on various pages of our site. To do so, simply type your desired domain name into the search bar and then submit your search, and you will be presented with various domain options, including the domain for which the search was performed.
What can I do if the desired domain is already taken?
If your desired domain name is already registered, you can type it into a web browser to find out who owns it or at least perform a WHOIS look up to obtain the registrant’s contact information. After this preliminary research, you can determine whether it’s worth contacting the domain owner to discuss a possible deal.
Is there another good option if the desired domain is already taken and not for sale?
People often want popular domain names, but there are several alternatives available. If the desired domain is already taken and is not available for sale, you can reach for other popular domains in the sector or try to make a strategic choice. Today, all domains perform the same way on search engines; no domain name will rank high in search engine result pages (SERPs) if the search engine optimization (SEO) requirements are not met.
Can I register multiple domain extensions for my domain?
There are several reasons why you might want to register multiple domain extensions for a domain. For example, if your competitor has a domain that has almost the same domain and extension meaning as yours, it could be a problem for your brand. Many people register multiple domain extensions for their domain to protect their brand and attract more visitors to their website.
What is domain name registration price?
The domain name registration price is the price you pay to register a domain with a registrar and may be different from the renewal price.
How much does it cost to register a domain name?
The cost for registering a domain varies from one registrar to another. However, some domains are cheaper than others. One domain may be registered at a ridiculously low price, while another is exorbitant.
Why are domain extension registration prices different?
Domain registration prices vary, sometimes significantly. The price of a domain name registration depends on several factors, such as the domain extension, the composition of the domain name, market demand, and so on. As such, we can see that some domains sell for a few dollars and others for thousands or even millions of dollars. Generally, generic top-level domains like .com, .net, .org, etc., are cheaper, while premium domains, especial domain extensions, auction domains, investor domains, etc., are expensive or even very expensive.
What are premium, auction, and investor domains?
Premium domains refer to domains that carry a higher price than their standard price. These domains are priced higher due to their perceived value and market demand. They are highly strategic for branding and marketing purposes thanks to their memorable, short, and industry-specific characters.
Auction domains are registered domain names that are available for sale or purchase on a given online marketplace through an auction. The auction domain market includes domains that owners want to resell and expired domains that are not renewed by their rightful registrants.
Investor domains are domain names registered or purchased by an entrepreneur with the intent to resell them for profit. Often, these domains are registered or purchased at low prices only to be sold at higher prices later. Investor domains are premium domains that are highly likely to be resold based on their perceived value.
Is domain renewal the same price as registration?
Typically, the domain renewal price is different from the initial registration price. This is consistent with the registrar’s marketing approach. Registrars often register clients’ domains at a discounted price for the first year, and the renewal prices are different. Before registering a domain with a registrar, you should know their renewal price.
Can I register my domain name for life?
Registering a domain for life means you own that domain for life. ICANN prohibits the registration of domain names for life, but you can renew your domain and keep it for as long as you like. Domain name renewals typically last for one year to ten. In point of fact, you can register or renew your domain for up to ten years at consecutive times.
What is a domain name transfer process?
A domain name transfer process is a set of steps to follow to transfer a domain name from one register to another. Typically, transferring a domain name includes, among other things, unlocking the domain name, obtaining the EPP/Auth code, and initiating the transfer with the registrar.
What is domain name age?
Domain age generally refers to the length of time a domain is said to be active. Domain age can be determined by taking the difference between the date that domain was registered and the current date.
What is ICANN 60-Day Rule?
ICANN’s 60-Day Rule is a policy preventing a domain name to be transferred from a registrar to another for 60 days after its registration or any change in registrant information. This temporary restriction is in place to prevent a domain from being stolen or hijacked from its rightful owner by allowing the owner time to notice or correct any unauthorized changes. Therefore, that domain cannot be transferred to another registrar during this time.
Can I see that my domain transfer is blocked?
There are several reasons why you may see your domain name transfer blocked: it could be due to fraud, dispute, pending payment, well-founded objection, etc.
How long does it take to transfer a domain name?
Several factors can be considered when determining the duration of a domain name transfer from one registrar to another: domain extension, registry policies, registrar policies, and so on. Nevertheless, a complete domain name transfer typically takes from a dozen minutes to a week.
What is WHOIS?
WHOIS is the database where information about ICANN regulated domains including their registrar and registrant is recorded and stored, and which database can be accessed by anyone. You can look up information about a particular domain using our WHOIS page or ICANN domain lookup site.
What is domain privacy?
The Internet Corporation for Assigned Names and Numbers, ICANN, requires that certain personal data of registrants who own and manage a domain name be made public through the WHOIS database. However, this is problematic because of scammers, fakes, etc., that are swarming the Internet, it is not advisable for domain registrants to make certain personal data about themselves public. Therefore, some registrars offer their clients Domain Privacy protection services that protect those personal data from unauthorized views.
Do you provide domain privacy protection?
Yes, we offer our client free Domain Privacy protection services. That said, you do not need to request such a service from us, it is automatic and available to manage through your client account; you benefit from it for all domains registered with us.
Can I change or modify my WHOIS information?
Yes, you can change or modify your WHOIS information in your client account. Additionally, at least once a year, as required by ICANN, you will receive an email asking you to update certain information related to your registered domain or WHOIS to keep it accurate and up to date.
What can I see or contact the owner of domain that is protected for privacy reasons?
To see or contact the owner of a domain whose information is protected for privacy reasons, you can still use the domain WHOIS record, as it contains a general address managed by the registrar or privacy service. Alternatively, you can search for the site published on that domain, as a website often has one or more page(s) where you can find relevant information about the owner of the site or domain.
What is Shared Hosting?
Unlike a sever dedicated to a single user, Shared Hosting consists of sharing the resources of a server by several users where each has his/its own account or section. The more resources such a server has available, CPU cores, HDD capacity, RAM, etc., the more they can share among many users. Shared Hosting is mostly used by small businesses and individual that can, over time, increase their resources as needed.
When will my Shared Hosting Service be activated?
Normally, once your Shared Hosting order has been placed, it will be activated within a few minutes, nevertheless, if the system has detected any drawback, your order will be placed on hold, in this case, you need to get in touch with the Billing Department for the activation of your plan.
Which Shared Hosting package should I choose?
Choosing a Shared Hosting package depends on your usage need(s). Our Shared Hosting packages are mainly designed for those with limited needs, that said, you can choose the package that best suits your need(s). All our Shared Hosting packages are upgradable.
How should I use my Shared Hosting package?
Once your Shared Hosting plan is activated, you will immediately receive an email from us with the information needed to access your control Panel. You can also go to your client account to access your control Panel to get started, or send us a message for support. You should use your plan wisely.
How to create an online presence?
The fact that you have ordered or are about to order a Shared Hosting package with us, you are on the right track. In fact, building an online presence involves building a website or using social networks to do so. We have put through your control panel software that will allow you to build your website(s) easily and for free.
What type of site can I build with my Shared Hosting package?
With your Shared Hosting plan, you can build any type of site, personal, business, e-commerce, and so on. We provide you with the means to build different types of sites for free.
Is the chosen Shared Hosting package alone enough to create an online presence?
Since a Shared Hosting plan cannot be ordered without a domain name, we claim that the package alone would be enough to ensure your personal or business online presence. Nevertheless, your specific need(s) may require you to consider supplementing your plan.
What is Brute Force Attack?
Brute Force Attack occurs when a hacker tries all possible keys in succession to gain access to a system until he/she finds the right one. In other words, it is any fraudulent tactic someone uses to gain access to a third-party account or system.
What is Internet Protocol Security?
Internet Protocol Security (IPsec) is a data transmission protocol that enables secure connections using cryptography to protect communications over the Internet Protocol (IP) networks. IPsec is commonly used in virtual private networks (VPNs).
What is Open Virtual Private Network?
Open Virtual Private Network (OpenVPN) is developed to secure internet traffic by creating a secure and encrypted connection when transmitting data over a network.
What is Point-to-Point Tunneling Protocol?
Point-to-Point Tunneling Protocol (PPTP) is a network protocol that creates a secure virtual private network (VPN) over the Internet. PPTP uses tunnels to secure point-to-point data transmissions over a public network. Today, PPTP is considered to be outdated.
What is Pretty Good Privacy?
Pretty Good Privacy (PGP) is a security software used to encrypt and decrypt sensitive information. PGP provides security for the transmission of messages and files such as emails, files, directories, etc. It is commonly used when the transmission requires a high degree of security and confidentiality.
What is SSL Certificate?
The SSL Certificate, Secure Sockets Layer for SSL, is the electronic certificate signed by an authority that makes a website reliable and authentic. It allows a secure connection to a web server through an internet browser. The SSL Certificate is associated with a domain name and allows users and visitors of a website to access it with confidence.
What is HTTPS?
Hypertext Transfer Protocol, HTTP, is the application layer protocol allowing communication between a web browser and a website; HTTPS, where S stands for Secure, is the encrypted part used for secure communication over the Internet with SSL. Without this S in the protocol, you may encounter warning messages from the web browser indicating that the site you are trying to access is not secure, et cetera.
What is URL?
URL stands for Uniform Resource Locator is the address of a webpage or file stored on a web server and that can be accessed on the Internet.
What is SSL?
Secure Sockets Layer, SSL, is a security protocol allowing secure communication over the Internet via encryption, considering data privacy, integrity and authenticity. SSL was updated to a more secure version in 1999 and became Transport Layer Security, TLS. Today, the two terms are so interchangeable that many applications do not have a choice but to use SSL/TLS encryption as a single term.
What is Data Encryption?
Data Encryption transforms readable data, the plaintext, into incomprehensible data, the ciphertext, so that only those who have the decryption key or password can access the readable format. It is therefore necessary to keep the decryption key secret and to secure the digital device.s that uses.s the key to prevent it from being accessed by unauthorized people or from being stolen or hacked.
What is 2048-Bit Encryption?
2048-Bit Encryption is a key length used in cryptosystems to secure data transmission especially over the internet. Generally, one denotes RSA, 2048-bit where RSA stands for Rivest-Shamir-Adleman which are the last names of the people who developed such an encryption algorithm. There are other types of security key for data transmission, however many systems have set 2048-bit as the default key.
What is SSL/TLS Manager?
SSL/TLS Manager is a feature located in your cPanel that allows you to generate SSL certificate, Certificate Signing Requests, and private keys.
Where can I manage my SSL certificates?
You can manage your SSL certificates including installing your SSL, activating your SSL, reissuing your SSL, etc., through your client account interface and control panel.
What is the assurance level of an SSL certificate?
The level of assurance a certificate provides depends on its type and goes hand in hand with the type of site you are dealing with. Certificates come in three levels: Domain Validation, DV; Organization Validation, OV; and Extended Validation, EV. Each of these certificates requires specific information and documentation. For example, if you have a site that does not collect personal data, you may need a DV certificate, otherwise, you should aim for an OV or EV certificate.
What is Hosting Student?
Student Hosting is a shared hosting service dedicated to students and the faculty – students, professors, staff – or to any person having a direct link with an educational establishment such as a school, college, university, etc.
What are the advantages of Student Hosting?
The primary objective of the Student Hosting Service is to allow members of educational institutions, all categories combined, to have an online means that will allow them to move forward with their project without needing a large budget. Student Hosting is linked to the professional server, which is another service set up by WebSocle.
Can I upgrade a Student Hosting package to a Shared Hosting one?
Yes, once your project(s) has/have taken shape and you need more resources, you can upgrade your plan to a Shared Hosting such as Standard Plus or Standard Business.
Is there a monthly Student Hosting package?
We price the packages on a monthly basis, but they are billed annually with the goal of allowing you to focus on your project(s) and leave the financial aspect aside for a year.
Is there a discount for the Student Hosting package?
Student Hosting packages are developed at the lowest possible prices and with the same features as Shared Hosting packages, which are benefits you won’t find anywhere else.
Should I be a student to purchase a Student Hosting package?
You do not need to be a student specifically to purchase a Student Hosting package, but you must be affiliated with an educational institution, that is, be a student, teacher, employee, etc., of that institution to purchase a Student Hosting plan.
Do I need to submit a verification document to purchase a Student Hosting package?
No, you do not have to submit anything in terms of document verification to purchase a Student Hosting, however, WebSocle may at its discretion ask you to submit a document proving that you are affiliated with an educational institution.
Is there anything else I don’t know about the Student Hosting package?
WebSocle does not use bait and switch to market its services, there is no hidden fee, there will be no exorbitant renewal fee, you can be assured of what you see.
What is a VPN?
VPN, stands for Virtual Private Network, is used to secure a connection between a device and a remote server by encrypting personal data and hiding the user’s original IP address.
What is a VPN used for?
VPN is commonly used to protect the privacy of its users online, that is, it protects the users’ personal data online from unauthorized access and helps to bypass bans and firewalls.
Do I really need a VPN?
The statistical data for the year 2024 showed that 1.6 billion people worldwide are using VPNs and 93% of organizations worldwide are using VPNs as a measure to protect and secure their data and online privacy; in fact, it is recommended to use a VPN to protect your personal data and privacy online from snoopers, hackers, attackers, etc.
Should I keep my VPN open all the time?
The answer is yes since VPN protects your online connection in various forms, however, if you are getting your VPN for a specific need, keeping it open all the time is up to you.
Are you WISECP's authorized reseller?
Yes, our company is an official reseller authorized by WISECP. If you want to confirm this, you can contact www.wisecp.com
Can I change my license information?
You can change your domain license information free and instantaneously through your customer panel at any time.
I'm using WHMCS, can I switch to WISECP?
Of course you can. In order to upgrade from WHMCS to WISECP, you can easily do this process in seconds without any data loss, with our specially developed transfer tool. For more information, please click here.
Are updates / upgrades paid for?
In all license types, updates are offered for free for life. When a new version is announced, you will not pay any fees for it.
Do I have to pay anything other than the license fee?
No need. You do not pay anything other than the license fee.
Do you give technical support?
Of course. You can get technical support at any time for the system's standard operation or if any problems are detected.
Do you make additional modules, plugins and features?
In such matters, we look at our workload and the demand, and we will inform you. Please contact us for your requests.
Can I host on my own server?
Of course. This is possible if you have a server with the standard features that the software needs to run.
For detailed information about minimum server requirements, please click here.
What is Web Hosting?
Web Hosting is the process of storing a website’s files on a server in order to make them accessible on the internet, in this case, hosting is the storage of files that include text, images, videos, graphics, etc., or content a all, and web is the system that allows display or accessibility of those files on the internet.
Which Hosting package should I choose?
We offer our clients several packages, however, you should choose the package that best suits your usage needs whether it is personal, professional, reseller, and so on. If you do not need to use a lot of resources, you may opt for the cheapest plan, if you need a lot of resources, you may opt for the most expensive plan, nevertheless, we advise our clients to opt for the most popular plan as it creates balance. All our plans can be downgraded or upgraded as needed with a simple click.
When will my Hosting Service be activated?
Normally, once a hosting order has been placed, it will be activated within a few minutes, nevertheless, if the system has detected any drawback, your order will be placed on hold, in this case, you need to get in touch with the Billing Department for the activation of your plan. In the case of advanced hosting packages, it may take up to two hours for full activation.
Do I pay any hidden fees?
You pay for what you buy, there are no hidden fees. Taxes are included in the prices of products and services displayed. You can see this for yourself on the invoice sent to your email inbox, and which is available in your client account as well.
Do you have money refund policy?
Yes, all our hosting packages have a deadline for refund, you should check the Hosting Service Usage Agreement page, which is developed only for Hosting Service user to get useful information in this regard.
What is WebSocle Website Builder?
WebSocle Website Builder is a software or service made available for free to our clients through their account on the control panel to create websites of different qualities. With a drag-and-drop website editor and ready-to-use templates, even beginners are able to create top quality websites for a quick online presence. Such a service will allow you to build e-commerce, personal, business, blog, etc., website very easily.
Do you perform backup operation?
Normally, we regularly perform backups of our routine operations. That said, your files stored on our server(s) are backed up and protected. However, in order for you to be able to access or restore your files in any way you want or in the event of an incident that does not depend on us, we strongly advise you to use your own means of backup, in such a case, you can opt for a backup when purchasing with us or use any other service provider available through features on your control panel.
Will I get free SSL?
Normally, we do not offer free SSL to our clients, but you can use Let’s Encrypt through you control panel to generate a free SSL certificate for your website. However, we strongly advise you to buy an SSL that will meet the needs and quality of your site in terms of security. WebSocle provides its clients with a range of SSL for their specific needs.
What is Mailbox?
Mailbox is a term with several definitions, it is a matter of context. Here, Mailbox refers to an electronic box identified by an email address, and from which one can receive and send emails. Depending on your chosen plan with us, you will have the possibility to create a quantity of emails with your domain(s) to meet some o your entrepreneurial needs.
What is MySQL?
MySQL is a popular, proven, modern and complete relational database management software. It is used by companies, organizations, professionals of all types to store, order and retrieve data. You can access it through your control panel.
What does this mean: 100+ Apps?
If you see “100+ Apps” displayed in some of our hosting plans, this means that you will have a control panel with over 100 apps available. This can be a combination of apps in your control panel and apps available through Softaculous that you can also access through your control panel. The majority of those apps are available for free to our clients.
What is LiteSpeed?
LiteSpeed is designed to enable fast web server execution, scalability, flexibility and reliability with the minimum resources available on the server. It allows to handle a plethora of users at the same time and allows the accessibility of websites and their pages very quickly. We equip our server with such feature to allow our clients’ websites to be efficient and competitive.
14. What is CloudLinux?
CloudLinux is designed to give Shared Hosting providers control over a reliable operating system. Commonly known for its “LightWeight Virtual Environment, LVE” feature, it allows users sharing the resources of a single server to each have their own defined resources in their account. In this case, traffics, saturation and misuse of resources of one account cannot impact the resources or account of another user. In short, CloudLinux ensures the stability of shared hosting operating system.
What does this mean: Linux-cPanel?
cPanel is a control panel designed to administer a server. It presents an interface that groups together different functionalities that allow to communicate, configure and manage not only a server, but also different qualities of software found there or elsewhere. The term Linux-cPanel means that such software is found its application in the Linux operating system. WebSocle provides its clients with an easy-to-understand and user-friendly dashboard to build and manage their websites, applications, and so on.
